If you have any questions about the Terms and Conditions or any aspect of your order, please contact our Customer Service Office:

To guide us in directing your query to the correct department, please take a minute to complete the below form: 


Customer Service Email: Swarovski Guest Relations (SwarovskiGuestRelations.ae@mailmac.net)

Operating Hours: Sunday to Thursday from 10 AM to 7 PM (UAE TIME)

Contact Number: 800 772 7553 (800 SPARKLE)